Culture of TaxQue

Our team members are our most important asset. We realize that customer service starts with our own team. We know that when we we take care of our associates, they in turn will treat each TaxQue customer with that same level of care. Our objective is to help each associate reach his or her own personal financial goals as a member of the TaxQue team.  Whether these goals are driven by lifestyle, additional income, or the possibility of a business partnership program, TaxQue is there to support them.   

Client retention is a top priority here at TaxQue.  We realize that a happy and satisfied client will return to us for years to come. That is why we spend a great deal of time training our associates to develop the techniques and skills necessary to build a strong rapport with each client. Establishing a relationship of mutual trust and strong credibility with clients as we prepare their taxes each year is the foundation of our success at TaxQue.

TaxQue is a culture of opportunity with various incentive programs and opportunities to build your own book of business as a tax preparer fosters a unique sense of ownership amongst TaxQue associates.

Our Expectations

Each successfully trained TaxQue associate is expected to be professional, knowledgeable and supportive.  Their job will consist of two key aspects:

First, we want every client to become a raving TaxQue fan! We can achieve this by delivering an accurate, friendly, positive customer experience during each and every appointment. We expect each client to return year after year to work with TaxQue and the same team member.   

Second, key associates will assume a level of responsibity for the marketing and growth of our business. Each preparer will be able to grow and maintain their client base ensuring personal income for years to come. Executing on these two vital business functions will insure your success, growth and increased income.